Our testing program adheres to the requirements of Australia, US and other travel programs requirements. It is your responsibility to determine the needs of the airline or cruise and the destination to which you are traveling. We only create the documentation and observe the testing process in accordance with Australia & US travel requirements which are typically the gold standard.

Yes, but if you are booking for someone who requires assistance, please arrange for the support they need to operate an internet connected device such as a desktop computer, laptop, tablet or mobile device.

You need a TGA approved device such as the ones sold by us, Rapid Test and Trace Australia. You pay for the session(s) you need and then book once for each session. We use Calendly, an online booking tool that sends you a meeting invite with the instructions and a link so that on the day of your session, you can click this link and join at your scheduled time. You will be connected with one of our health professionals who will observe and guide you through the testing process. Our team is required to make the interpretation and issue you a test report which will be emailed to you shortly after your session ends.

The session can take up to 20 minutes. If you think you need more time, book more than one session – but it will be an additional cost.

Yes, but rather than you booking weeks in advance, driving out to the location, on good or bad weather, you can simply connect online and save time and money.

Yes, we offer both travel and workplace testing.

Currently, you must book a session for each family member because we need to create a record for every individual and gather data from them. Coming soon, there will be a process to book multiple family members.